Terms & Conditions
Last updated: January 2026. Please read these terms carefully before using our services.
1. Acceptance of Terms
By accessing or using the HDFC Loan Support website ("the Platform"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services. These terms apply to all visitors, users, and applicants who access or use the Platform.
2. About Our Services
HDFC Loan Support is a loan advisory and support platform that helps individuals and businesses explore, compare, and apply for various financial products including but not limited to:
- Home Loans and Housing Finance
- Personal Loans (secured and unsecured)
- Vehicle Loans (car loans and two-wheeler loans)
- Education Loans for domestic and overseas studies
- Business Loans and Working Capital Finance
- Loans Against Property (LAP)
- Balance Transfer and Top-Up Loan Facilities
We act as a facilitator and advisory service. Actual loan disbursement, credit decisions, and interest rate offers are made solely by the lending financial institutions and are subject to their own terms and eligibility criteria.
3. Eligibility Criteria
To apply for loan assistance through our Platform, you must meet the following general criteria:
- Be at least 21 years of age at the time of loan application
- Be an Indian resident or Non-Resident Indian (NRI) as applicable
- Have a valid KYC (Know Your Customer) identity proof
- Meet minimum income requirements as specified by the lender
- Have a satisfactory credit history and CIBIL/credit score
Eligibility for any specific loan product is determined solely by the respective lending institution and may vary based on loan type, amount, and current credit policies.
4. Accuracy of Information
You agree to provide accurate, complete, and up-to-date information when submitting any application or inquiry through our Platform. Providing false or misleading information may result in rejection of your application, cancellation of any approved loan, legal action under applicable fraud laws, and permanent disqualification from using our services.
5. Interest Rates & Fees Disclosure
Interest rates, processing fees, prepayment charges, and other fees displayed on the Platform are indicative and subject to change without prior notice. Final rates are determined by the lending institution at the time of loan sanction based on your credit profile, loan amount, tenure, and prevailing market conditions. We do not guarantee any specific rate or loan approval.
6. No Guarantee of Loan Approval
Submission of an inquiry or application through HDFC Loan Support does not guarantee loan approval. All credit decisions are at the sole discretion of the respective lender. We are not liable for any loan rejections, delays in processing, or changes in terms made by lenders.
7. Communications Consent
By submitting your contact details, you expressly consent to being contacted by HDFC Loan Support and its lending partners via phone calls, SMS, WhatsApp, RCS, or email regarding loan offers, application status, and promotional communications. You may opt out at any time by contacting us at support@hdfcloansupport.co.in.
8. Intellectual Property
All content on this Platform including text, graphics, logos, icons, and software is the intellectual property of HDFC Loan Support and is protected under applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.
9. Third-Party Links
Our Platform may contain links to third-party websites including lending partners and financial institutions. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
10. Limitation of Liability
To the maximum extent permitted by applicable law, HDFC Loan Support shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Platform, including but not limited to loss of data, financial loss, or loan rejection. Our total liability shall not exceed the amount, if any, paid by you for using our services.
11. Legal Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and its use, including any warranties implied by law. Nothing in this disclaimer will:
- Limit or exclude our or your liability for death or personal injury resulting from negligence
- Limit or exclude our or your liability for fraud or fraudulent misrepresentation
- Limit any of our or your liabilities in any way not permitted under applicable law
- Exclude any of our or your liabilities that may not be excluded under applicable law
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.
13. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the Platform. Continued use of the Platform after any changes constitutes acceptance of the new terms.
14. Contact for Legal Queries
If you have any questions regarding these terms, please contact our legal team at: legal@hdfcloansupport.co.in